Effective Date: October 8, 2025
Thank you for choosing BestAIvoice. We strive to ensure you are satisfied with your experience.
1. Free Trial
We offer a free plan or] trial minutes so you can test the Service before purchasing. We encourage all users to try the free version first.
2 videos under 5 minutes are included in out free plan ready for voice AI generation.
2. Refund Eligibility
We offer refunds under the following conditions:
- A technical issue prevented you from using the paid features, and our support team could not resolve it within 7 days.
- You were mistakenly charged multiple times for the same plan.
Refunds are not available if:
- You simply changed your mind after purchase.
- You used more than 50% of your subscription quota.
- You violated our Terms & Conditions.
3. How to Request a Refund
To request a refund, contact us at support@usavibe.com within 7 days of purchase. Include your transaction ID, payment email, and a short explanation.
If approved, refunds will be issued to your original payment method within 5–10 business days.
4. Third-Party Billing
If your payment was made through a third-party platform (like Paddle, Lemon Squeezy, or Stripe), their refund policy may also apply.
5. Contact
Questions? Email us anytime:
📧 support@usavibe.com